Privacy Policy



This Privacy Policy explains how Lebanon Locals (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you access or use our website, mobile apps, or any services offered through our platform (the “Platform”).

By using the Platform, you agree to the terms outlined here. If you do not agree with any part of this policy, please do not use Lebanon Locals.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services. This includes:

  • Contact details (name, email, phone number, address)

  • Profile information (photos, descriptions, languages spoken, location)

  • Payment information (billing details, payment methods—processed by Stripe, PayPal, etc.)

  • Booking and transaction history

  • Communication data (messages between users and support)

  • Device data (IP address, browser type, usage data, via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

  • Facilitate bookings and payments

  • Verify identities and maintain platform safety

  • Provide customer support

  • Send service updates, confirmations, or marketing (with consent)

  • Personalize your experience and recommend relevant listings

  • Fulfill legal requirements and resolve disputes

  • Improve platform functionality and performance

3. Sharing Your Information

We may share your data in these situations:

  • With other users (e.g. hosts see limited guest info for confirmed bookings)

  • With trusted service providers (payment processors, analytics tools)

  • When required by law or legal process

  • To protect Lebanon Locals, our users, or the public

  • During a business transfer (e.g. acquisition or merger)

We do not sell or rent your personal data to third parties for marketing purposes without your explicit consent.

4. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your experience, analyze usage, and personalize content. These may collect anonymous data such as time spent on pages or features used.

You can control cookie settings in your browser. Disabling them may affect how the Platform functions.

For full details, see our Cookies & Tracking Policy.

5. Data Security

We use security measures like encryption, secure servers, and restricted access to protect your data. However, no system is completely secure. We recommend taking precautions when sharing personal info online.

6. Data Retention

We retain personal data only as long as necessary for:

  • Providing services

  • Legal compliance

  • Resolving disputes

  • Enforcing agreements

When no longer needed, data is securely deleted or anonymized.

7. Your Rights

Depending on your location and data protection laws, you may have rights to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data or account

  • Object to certain processing

  • Withdraw consent (where applicable)

To exercise these rights, contact us at info@lebanonlocals.com. We will respond within the time required by law.

8. Third-Party Links

The Platform may contain links to external websites. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies before sharing personal data.

9. Children’s Privacy

We do not knowingly collect data from children under 13. If we discover that a child has submitted personal data, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised "Last Updated" date. Continued use of the Platform implies your agreement to the updated policy.

11. Contact Us

For questions or concerns about this policy or our data practices, contact:
Email: info@lebanonlocals.com
Subject: Privacy Policy Inquiry

Last Updated: 12/06/2025